|
What happens if I have to cancel my place on a holiday? |
|
|
|
All cancellations must be in writing and are effective from the date received in the office. For a cancellation received more than 56 days before a holiday commences the deposit will be forfeit, whilst any other payment towards the cost of the holiday will be refunded. For later cancellations the deposit will be forfeit, but any other payment towards the cost of the holiday will be refunded less the following charges:
56 - 43 days before the start - 25% of the holiday cost
42 - 29 days before the start - 50% of the holiday cost
28 - 15 days before the start - 75% of the holiday cost
No refund can be given for a cancellation 14 or less days before the start of a holiday, or whilst a holiday is in progress.
These cancellation fees are implemented in all cases, so we recommend that you are fully covered by a comprehensive travel insurance policy; this will save you the embarrassment of asking us to waive cancellation fees and the embarrassment us of having to say “no”.
|
